應屆畢業生
大專
2025-09-14 16:02:16
72人關注
職位描述
該職位還未進行加V認證，請仔細了解后再進行投遞！
工作職責
1. Mainly responsible for HSBC Australia's collection work, work schedules is covering AU time zones, including half year 7am-4pm (Oct-Mar), half year 8am-5pm (Apr- Sep) or 830-1730, depends on the role rotating.
2. Assist in managing the bank's internal credit risk and avoid financial losses.
3. Provide professional telephone services to understand the customer's basic financial situation.
4. Make corresponding financial analysis based on the information and background provided by the customer, and provide corresponding debt relief solutions.
任職要求
1. Excellent customer service awareness and willingness to work in customer service.
2. Fluent in Cantonese, good negotiation skills and fluent in English communication, reading and writing.
3. Familiar with office software operation; good personal financial analysis skills.
4. Candidates with customer service or related work experience are preferred.
5. Ability to independently handle complex situations of customers with financial difficulties or vulnerable groups and provide sufficient analysis and solutions.
6. College English CET-6 or Professional English TEM-4 is preferred.
7. Bank credit approval or related collection work experience is preferred.
8. At least three years of customer service or related work experience is preferred.
9. Familiar with Excel and able to use it for data analysis is preferred.
1. Mainly responsible for HSBC Australia's collection work, work schedules is covering AU time zones, including half year 7am-4pm (Oct-Mar), half year 8am-5pm (Apr- Sep) or 830-1730, depends on the role rotating.
2. Assist in managing the bank's internal credit risk and avoid financial losses.
3. Provide professional telephone services to understand the customer's basic financial situation.
4. Make corresponding financial analysis based on the information and background provided by the customer, and provide corresponding debt relief solutions.
任職要求
1. Excellent customer service awareness and willingness to work in customer service.
2. Fluent in Cantonese, good negotiation skills and fluent in English communication, reading and writing.
3. Familiar with office software operation; good personal financial analysis skills.
4. Candidates with customer service or related work experience are preferred.
5. Ability to independently handle complex situations of customers with financial difficulties or vulnerable groups and provide sufficient analysis and solutions.
6. College English CET-6 or Professional English TEM-4 is preferred.
7. Bank credit approval or related collection work experience is preferred.
8. At least three years of customer service or related work experience is preferred.
9. Familiar with Excel and able to use it for data analysis is preferred.
注：聯系我時，請說是在蘿崗人才網上看到的。
工作地點
地址：廣州越秀區東風西路148號廣州匯豐大廈
求職提示：用人單位發布虛假招聘信息，或以任何名義向求職者收取財物（如體檢費、置裝費、押金、服裝費、培訓費、身份證、畢業證等），均涉嫌違法，請求職者務必提高警惕。
