應(yīng)屆畢業(yè)生
本科
2025-08-23 22:58:57
1414人關(guān)注
職位描述
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Exp Cust Exp Professional,Xi'an,BA
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will process orders including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. You will act as a change agent and look for ways to improve Customer Care processes.
Key Responsibilities
80Processing Returns
80Customer Invoicing
80Deliver Forecast Reports
80Order Processing
WE VALUE
80A broad knowledge of principles and best practices in (customer service)
80Excellent team and communication skills
80An ability to take initiative and work with limited direction
80An ability to influence at the operational level
80Experience with SAP, Customer Portals, Oracle, Excel, integrated reporting systems
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will process orders including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies. You will act as a change agent and look for ways to improve Customer Care processes.
Key Responsibilities
80Processing Returns
80Customer Invoicing
80Deliver Forecast Reports
80Order Processing
WE VALUE
80A broad knowledge of principles and best practices in (customer service)
80Excellent team and communication skills
80An ability to take initiative and work with limited direction
80An ability to influence at the operational level
80Experience with SAP, Customer Portals, Oracle, Excel, integrated reporting systems
注：聯(lián)系我時，請說是在蘿崗人才網(wǎng)上看到的。
工作地點
地址：咸陽秦都區(qū)灃東新城能源金融貿(mào)易區(qū)起步區(qū)1期陜西省西咸新區(qū)灃東新城能源金融貿(mào)易區(qū)灃涇大道與灃安路交匯處西南角西咸
求職提示：用人單位發(fā)布虛假招聘信息，或以任何名義向求職者收取財物（如體檢費、置裝費、押金、服裝費、培訓(xùn)費、身份證、畢業(yè)證等），均涉嫌違法，請求職者務(wù)必提高警惕。
職位發(fā)布者
Derr..HR
霍尼韋爾(中國)有限公司
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電子技術(shù)·半導(dǎo)體·集成電路
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1000人以上
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外商獨資·外企辦事處
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浦東新區(qū)張江高科技園區(qū)李冰路430號
